What we collect, why we collect it, how long we keep it, and who else sees it. Written to describe what the software actually does rather than to cover every theoretical possibility.
Last updated 30 August 2026 · FnB Network is operated by Projects Management Group (PMG), India.
FnB Network is a professional network and marketplace for the food and beverage value chain, operated by Projects Management Group (PMG) in India. This policy covers the FnB Network website, the mobile apps for Android and iOS, and the API behind them.
For anything in this policy, or to exercise any of the rights below, write to info@pmg.engineering.
We ask for the minimum an account needs. Most fields below are optional and stay blank until you choose to fill them in.
| What | Why | Kept |
|---|---|---|
| Mobile number | It is your username. We send a one-time code to it to prove the number is yours. | While your account exists |
| Password | To sign you in. Stored only as a salted hash — we cannot read it. | While your account exists |
| Email address | Optional. Only if you add one, for contact and recovery. | While your account exists |
| Profile — name, photo, headline, role, bio, links | Your public professional profile. You choose what to put here. | Until you change or remove it |
| Verification selfie | Matched against your profile photo to confirm you are a real person. | Deleted right after the match |
| Business and organisation details | Entity pages, listings, offerings, tenders and produce you publish. | Until you remove them |
| Messages and posts | To deliver them to the people you send them to. | Until deleted by a participant |
| Usage events | Counting views and interactions so pages can show what is popular. IP addresses are stored only as an irreversible hash. | Aggregated into daily counts |
| Payment records | Subscription and invoice history, if you buy a paid plan. | As long as tax and accounting law requires |
Identity verification works by comparing a selfie you take against the photo already on your profile. The comparison runs on Amazon Rekognition in AWS's Mumbai region. This is biometric processing, so we treat it differently from everything else here.
You are given three attempts. We record each one, including attempts refused before any matching happened, so that support can tell you why you are stuck rather than guessing.
FnB Network is a professional directory, so parts of it are meant to be seen. Your profile page, the entity pages you administer, and anything you publish — posts, listings, offerings, reviews, produce, tenders — are visible to anyone, including people who are not signed in, and may appear in search engines.
Your mobile number, your email address, and your private messages are not public. Neither is your verification selfie, which is stored on private, non-public storage for the short time it exists.
We publish aggregate industry benchmarks. Before any figure is shown it must pass a k-anonymity threshold — a cohort with too few contributors is suppressed rather than published, and so is one where a single contributor dominates the result. The intent is that a published number cannot be traced back to your business.
Under India's Digital Personal Data Protection Act, 2023, and equivalent rights elsewhere, you can ask us to:
Most profile fields you can edit yourself, in the app or on the web, without asking us.
You can delete your account yourself, and you do not need to ask us. In the app, go to Profile → Delete account; on the web, go to Me → Delete account. You will be asked to confirm with your password, so that someone with your unlocked phone cannot do it for you.
It happens immediately and cannot be undone. Your account, profile, identity verification, saved searches and uploads are removed, and your mobile number becomes free to register again. If you would rather we did it, write to info@pmg.engineering from the number or address on the account.
One thing will stop it: if you are the only owner of an entity page that other people are still members of, we ask you to hand that page over first, rather than leaving their page with nobody able to manage it.
Two things survive deletion, and we would rather say so than surprise you. Records we are legally required to keep — chiefly invoices and tax records — are retained for the statutory period. And content that is part of someone else's record stays with them: a message you sent remains in their conversation, and a review you wrote remains on the business it rated. Those are shown as written by a deleted user, with no link back to you — which is the point of erasure here, severing you from the record rather than destroying somebody else's.
No system is perfectly secure. If we discover a breach affecting your personal data, we will notify you and the Data Protection Board of India as the law requires.
FnB Network is for people working in the food and beverage industry and is not directed at children. We do not knowingly collect data from anyone under 18. If you believe a child has created an account, tell us and we will remove it.
If we change how we handle your data we will update this page and move the date at the top. Where a change is significant we will tell you in the app rather than relying on you to re-read this.
See also our Terms of Use.